Johns Hopkins Public Safety is seeking Security Systems Specialist to assist in the delivery of campus safety and security services to the Johns Hopkins University community.

Specific Duties & Responsibilities

• Direct and coordinate security personnel and others in response to requests for emergency and miscellaneous security services.
• Monitor and respond to proprietary intrusion, environmental and fire alarm systems.
• Monitor and respond to proprietary closed circuit television systems for events or activities that may require a security response.
• Provide general assistance and information to Hopkins students, faculty, staff and visitors.
• Carry out administrative tasks as may be necessary for the operation of the Communications Center.
• Receive telephone and radio calls requesting emergency or non-emergency security related services and determine and dispatch the appropriate level of security response within Campus Safety and Security policy and guidelines.
• Coordinate responses of Campus Safety and Security, Facilities Management, Student Affairs and transmission and activities and transmit pertinent information to University security personnel.
• Contact and direct Baltimore Police, Fire and Paramedics as may be necessary.
• Create and maintain manual and computerized reports, logs, records and data.
• Promulgate schedules of events and building access requirements.
• Serve as the university switchboard and the liaison for student’s health care and facilities emergency maintenance during non-business hours.
• Perform other such duties as may from time to time be necessary.
• NOTE: Incumbent must be available to work rotating shifts and/or days off.

Special Knowledge, Skills, & Abilities

• Must possess excellent people skills and an ability to communicate effectively, orally and in writing.
• Must be able to speak clearly and understandably in telephone and radio communications.
• Must be able to function effectively in a highly charged work environment under stressful emergency conditions.
• Must be familiar with Microsoft Windows computer environment.

Technical Qualifications or Specialized Certifications

• Knowledge of Microsoft Office components is desirable.

Requirements of the job

• Must be able to pass an extensive Maryland State Police / F.B.I. background investigation and complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes drug screening.
• Successfully meet and maintain Campus Safety and Security physical requirements.

• Must be able to function effectively for extended periods in a seated position with periodic short breaks provided.
• Must have unrestricted use of both hands. Must possess full hearing capabilities.
• Must have binocular vision, corrected to a minimum of 20/40 in both eyes.

• High school Diploma/GED required. 
• Two (2) years related experience including familiarity with communication technology and call-taking techniques.
• Must be able to pass an extensive Maryland State Police / F.B.I. background investigation and complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening.
  

• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

Classified Title: Security Systems Specialist 
Role/Level/Range: ATO 37.5/02/OD  
Starting Salary Range: $16.20 - $28.80 HRLY (Commensurate with experience) 
Employee group: Full Time 
Schedule: Shift Work / 8 hours day 
Exempt Status: Non-Exempt 
Location: Homewood Campus 
Department name: ​​​​​​​Security Administration and Training  
Personnel area: University Administration