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Operations Manager - San Diego Fashion Valley
Job Description
Skills and competenciesAbility to manage store operations, including payroll, Customer Service, Shipping/Receiving, Alterations, and facilities management effectively
Ability to produce, complete, and maintain records and documentation pertaining to work force
Ability to operate all equipment necessary to perform the job, including POS systems, inventory control systems, phone systems, cash register, sensor-tag remover, and all other office equipment. Oversee operation and maintenance of all facilities and equipment used in the boutique, including, but not limited to, HVAC, electrical systems, security systems, and communications/MIS systems.
Ability to develop and train workforce, build relationships, utilize skills of workforce most appropriately
Ability to adjust priorities and manage time wisely in a fast-paced environment
Ability to provide outstanding customer service
Ability to maintain a fair, consistent set of standards as they apply to work force
Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to Department Managers and Associates
Requirements
At least 5+ years of retail store management, with a strong operations background.
Ability to work a full-time schedule including varies hours / days including nights, weekends, and holidays as needed
Strong interpersonal, communication, organization and follow-through skills
Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
Willingness to adhere to all company policies, procedures, regulations, and standards.
Availability to travel, as needed
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