Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

• Advises, supports, and assesses academic and career development needs of students. Serves as academic advisor and coach for students to aid in navigating the enrollment process, program/certificate choice, and course selection. Connects students with resources, such as financial aid, Veteran’s Services, child watch, career services, TRIO, El Centro, ALANA, SAMP, OSDDS, TCC, and Thrive.
• Maintains student advisee caseload to provide holistic advising, support continued matriculation, and connect students with support services to ensure academic success
• Collaborates with the Marieb Adult Learner Success Center team (Academic Coordinator and Coordinator of Career Planning and Placement) and other key stakeholders, including Itsy Bitsy Childwatch, to develop and implement comprehensive adult learner services and supports.
• Collaborates with Community Outreach and Admissions Counselor to facilitate pre-admissions counseling, assessment, and educational planning of new students aged 24 and over, including parents, veterans, unemployed students, and other adult learners.
• Utilizes EAB Navigate, Ellucian CRM Recruit, Banner, Degree Works and Online Services to identify, track, and report on students and to support them in meeting key enrollment and success milestones.
• Coordinate outreach campaigns, initiates academic plans, and follows up on academic progress reports for assigned students to ensure students in need of support receive timely assistance.
• Collaborates with the local Department of Employment and Training Centers interested in referring clients who are seeking growth and job skill development through credit-bearing education opportunities at the college.
• Completes unemployment paperwork for students, including creating academic plans, degree/certificate timelines, and cost estimations.
• Enters academic programs on Training Pro for approval for TOPS/Section 30 and WIOA.
• Represents the Elaine Marieb Learner Success Center at college-wide functions and in the community.
• Participates in professional development activities, workshops, and conferences.
• Requires periodic evening and weekend hours
• Performs other duties as assigned.

EQUIVALENCY STATEMENT:

• Master’s degree in Education, Counseling, Psychology or closely related field; with three (3) years experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience; Ability to build rapport with diverse student groups and sensitivity to the unique experiences of a diverse student body.

• Experience with programs that support adults transitioning to college; Experience with advising and recruitment or admissions; Bilingual (English/Spanish).

Full-time, MCCC Unit Professional position

• 
  All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.