Position Summary

The Senior Information Technology Business/Technical Analyst is the lead position in this class and is a senior Business and/or Technical Analyst who performs the most complex activities within the scope of the Information Technology organization. Incumbent typically specializes in several overlapping technical areas and/or has broad overlapping architectural responsibilities and may lead multiple projects while also administering several production system components. The Senior Information Technology Business/Technical Analyst provides leadership for the coordination and development of technical documentation for existing, delivered and/or new system applications across functional domains and across multiple technical platforms. The Senior Information Technology Business/Technical Analyst operates with minimal oversight.

The department maintains a focuses on:

• Integration development platforms such as Boomi, including effectively developing and managing integrations.
• Integration development with a variety of systems, including Active Directory, Oracle, Salesforce, ServiceNow, Okta, flat files, XML files, and APIs.
• Master data management and API application integration administration.
• Real-time data models and integration technologies such as SOAP, REST, (S)FTP, HTTP(S), JSON, and XML.
• Integration architecture, security, and designing and developing scalable and maintainable processes.
• Creating clear and comprehensive technical documentation.
• Implementation of API adoption across the district.

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Typical Duties

In addition to the typical duties of Information Technology Business/Technical Analyst I and II. To view the full Information Technology Business/Technical Analyst job description click here.

Operations (including security, performance, problem resolution, and budgets): 

• Integrates complex systems for inter-operability over multiple platforms and/or technologies.
• Performs capacity planning for District-wide applications.
• Consults with Information Technology staff and management to address adequate capacity, performance, and security for all or most District-wide servers and software.
• Recommends and implements Service Level Agreements (SLAs) to define agreement between Information Technology and business units or customers.
• Maintains knowledge of components outside of direct responsibilities and works with other Information Technology units (application and infrastructure) to design and maintain overall security of systems and data.
• Designs and implements Disaster Recovery and Business Continuity plans, consistent with Information Technology Management and Information Technology User community requirements.
• Provides leadership for the coordination and development of functional and technical documentation for existing, delivered and/or new applications across functional domains and/or multiple technical platforms.
• Has broad overlapping application and architectural responsibilities.
• Specializes in several overlapping technical areas.

Projects: 

• Performs project planning and management for major software upgrades and complex integration projects, involving large staffing, across multiple technical layers and technical units.
• Monitors all ongoing projects of technical staff in the unit, to ensure consistency with technical direction and procedures.

Organizational Support and Leadership: 

• Provides technical leadership to all Analyst I and II in the same unit.
• Recommends and justifies relevant Information Technology procedures and policies.
• Acts as a focal point for requests, problems, and issues affecting the unit.
• Leads cross-functional business process re-engineering teams and multi-technical specialty teams for projects and continuous improvement efforts.
• Leads evaluation of potential software solutions involving multiple Information Technology personnel, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements.

Strategy: 

• Analyzes and justifies changes and improvements in applications, architecture, and configuration.
• Leads planning and cost analysis within assigned areas.
• Plans, designs and implements system architecture for broad, overlapping areas of technology.
• Participates in the development of and advises management on information technology strategy.
• Performs related duties as required.

Minimum Qualifications